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111WebHost Support Centre

Before contacting our support team, you can check our Current System Status below, which may be the reason for any issues you are experiencing.

To contact 111WebHost please open a support ticket below. We will aim to respond to your query within two working days.

Current System Status

Kvmhost-SSD85 - abnormal server behaviour

15:09 15/02/2019

We are currently seeing abnormal behaviour on this kmvhost and are investigating the causes.
We expect to have it back to normal operation soon, and apologise for any inconvenience caused.

Planned System Maintenance

Wednesday 20th February 2019

21:00 20/02/2019

As part of our continued investment in our platforms, our network team will be replacing a number of switches on 20/2/19. Some Customers may experience downtime during these essential works. We expect downtime to last no more than 1 hour. Works will begin at 9pm.

We understand your services are important to you and we are very sorry that any potential downtime comes at such short notice. We really appreciate you’re understanding and we will notify this page as soon as the works have been completed.

To find out which server your website is hosted on (e.g. web52), please login to your eXtend Web Hosting Control Panel and check the 'Web Server' field in the 'Account Info' box on the right.

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111WebHost Support Centre

Please open a ticket below in order to contact our customer support team. Our customer support department is open weekdays from 9am to 5:30pm and we will endeavour to respond within 2 working days.

Please quote the service/website address affected when contacting our support team.