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111WebHost Support Centre

Before contacting our support team, you can check our Current System Status below, which may be the reason for any issues you are experiencing.

To contact 111WebHost please open a support ticket below. We will aim to respond to your query within two working days.

Current System Status

All systems are operating normally.

Planned System Maintenance

Managed VPS reboot

19:00 17/08/2019

In order to apply essential security updates we will be rebooting managed VPS.

We expect this to be completed within a couple of hours.

15th August 2019 – Planned System Maintenance for .UK domain family

05:30 15/08/2019

On Thursday 15th August essential maintenance will be taking place from: 05:30 – 08:00 BST (UTC +1). There will be connection resets during this time for the following services:

gTLD & UK:

EPP
Online Services
Operational Test & Evaluation (OT&E)
Registrar Resources
Searchable WHOIS
Testbed
Web Domain Manager
WHOIS

.UK only:

Domain Availability Checker (DAC)

To find out which server your website is hosted on (e.g. web52), please login to your eXtend Web Hosting Control Panel and check the 'Web Server' field in the 'Account Info' box on the right.

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111WebHost Support Centre

Please open a ticket below in order to contact our customer support team. Our customer support department is open weekdays from 9am to 5:30pm and we will endeavour to respond within 2 working days.

Please quote the service/website address affected when contacting our support team.